About Us

Learn About Care Nexus

A Trusted Provider of Home Care, Dementia Care and Complex Nursing Care Across East London and Essex

Nurse in blue scrubs checking an older woman’s wrist in a bright home room
Council Commissioned: Redbridge · Waltham Forest · Epping Forest | ⭐ CQC Rated Good | 12 Years of Quality Care | Council Commissioned: Redbridge · Waltham Forest · Epping Forest | ⭐ CQC Rated Good | 12 Years of Quality Care | Council Commissioned: Redbridge · Waltham Forest · Epping Forest | ⭐ CQC Rated Good | 12 Years of Quality Care | Council Commissioned: Redbridge · Waltham Forest · Epping Forest | ⭐ CQC Rated Good | 12 Years of Quality Care |
Council Commissioned: Redbridge · Waltham Forest · Epping Forest | ⭐ CQC Rated Good | 12 Years of Quality Care | Council Commissioned: Redbridge · Waltham Forest · Epping Forest | ⭐ CQC Rated Good | 12 Years of Quality Care | Council Commissioned: Redbridge · Waltham Forest · Epping Forest | ⭐ CQC Rated Good | 12 Years of Quality Care | Council Commissioned: Redbridge · Waltham Forest · Epping Forest | ⭐ CQC Rated Good | 12 Years of Quality Care |
Our Story

Care Nexus was founded in 2012 by Golam Wayes with a simple goal: to provide high-quality, person-centred care that helps people live independently, safely and with dignity in their own homes.

What began as a small domiciliary care provider has grown into one of the principal commissioned care agencies serving Redbridge, Waltham Forest and Epping Forest. Today, we support both local authority and private clients across East London and Essex, delivering home care, dementia care, supported living, live-in care and nurse-led complex care services.



Over the past 14 years, we have built our reputation through professionalism, consistency and a commitment to putting people first. Every stage of our growth has been earned through trust, strong partnerships and positive outcomes for the individuals and families we support.


Trusted by Redbridge, Waltham Forest and Epping Forest Councils to deliver high-quality care services across the community.

Man in a black suit seated at a desk, writing paperwork beside a nursing recruitment poster.

A Welcome From Our Founder

When I founded Care Nexus, I wanted to create an organisation built on compassion, professionalism and respect for every individual we support.


Today, I am proud that we continue to make a positive difference to people's lives every day. Whether we are providing everyday home care or supporting someone with complex healthcare needs, our focus remains the same: delivering exceptional care that puts people first.


Thank you for taking the time to learn more about Care Nexus. We look forward to supporting you and your family.

Golam Wayes
Founder

Our Mission

To deliver exceptional, person-centred care that enables individuals to live independently, safely and with dignity in the comfort of their own homes.

Values

Our Core Values

03

Dignity

We respect the independence, choices and individuality of every person we support.

02

Reliability

We provide dependable care that families can trust.

01

Compassion

We treat every person with kindness, empathy and respect.

04

Professionalism

We treat every person with kindness, empathy and respect.

05

Person-Centred Care

We tailor our care around your needs, preferences and goals.

06

Continuous Improvement

We are always looking for ways to improve our services and deliver better outcomes.

60+

More Than 60 Years of Combined Care Experience

Our senior leadership team brings together more than 60 years of combined care experience across home care, dementia care, supported living and complex nursing care.


This experience helps us deliver safe, effective and person-centred support across East London and Essex.

CQC Registered and Rated Good

Care Nexus is registered with the Care Quality Commission (CQC) and rated Good. This reflects our commitment to delivering safe, effective and well-led care for every client we support.

Committed to Quality and Compliance

We work closely with local authorities, healthcare professionals and regulatory bodies to maintain high standards of care.


As a commissioned provider for Redbridge, Waltham Forest and Epping Forest Councils, we meet strict requirements relating to quality, safeguarding and service delivery.

Leadership Grounded in Frontline

Every manager at Care Nexus began their career delivering frontline care.


Led by Registered Manager Lucritia Jones and Founder Golam Wayes, our leadership team combines practical experience with a shared commitment to delivering outstanding care.

Team

Meet The Care Nexus Team

Lucritia Jones 

Head of Service (Registered Care Manager)

Rakib Karim MBA

Head of HR Operations

Sharif Kamal

Sales Director

Pamela Small

Service Manager 

Muhammad W Nabi

Deputy Care Coordinator

Naaz Fatima

Care Coordinator

Natorie Grant

Care Coordinator

Sadman Niloy

Care Coordinator

Moinul Karim

Compliance Manager

Depa Saha

Recruitment and HR Consultant

Beverley Crawford

Senior Field Care Supervisor

Natalie Afrakoma

Field Care Supervisor

Shakir Ahmed

On-Call Care Coordinator

Salauddin Sarwar, MAAT

Bookkeeper & Payroll Consultant
FAQs

Frequently Asked Questions

Find quick answers to some of the most common questions about Care Nexus, our services, and the care we provide.

  • Who owns Care Nexus?

    Care Nexus was founded in 2012 by Golam Wayes, who continues to serve as Founder and Nominated Individual.

  • Is Care Nexus CQC registered?

    Yes. Care Nexus is registered with the Care Quality Commission (CQC) and rated Good.

  • What areas does Care Nexus cover?

    We provide home care across East London, domiciliary care in Redbridge, home care in Waltham Forest, supported living in East London, live-in care in Essex and specialist care services throughout the surrounding areas.

  • What makes Care Nexus different?

    Care Nexus combines compassionate home care with nurse-led specialist care. We are trusted by local authorities, led by experienced care professionals and supported by a leadership team with more than 60 years of combined care experience.